Low Cost International Phone Calls from TopUpDial

Frequently Asked Questions

How do I top up?
Text CHAT to 66667. The return message will charge £5 and will give you £5 of International calling credit.
Text CHAT to 84459. The return message will charge £3 and will give you £3 of International calling credit.

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How do I use the Service?
Once topped up, dial the access number included in your welcome text message 0207 112 7295. You will then be prompted to dial the International number you wish to dial. Make sure that you dial 00, plus the country code before your number.

The 0207 112 7295 number is a local London number, and is charged at your operator’s standard rate. Calls to the 0207 access number can be used as part of your mobile inclusive minutes.

You can also dial a freephone access number, 0800 987 9055, to use the service. There is a 1p per minute extra charge to dial the 0800 access number. 0800 telephone numbers are charged at the normal per minute rate by your mobile provider. On a landline 0800 telephone numbers are free.

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Can I use my credit from a landline or a different mobile phone?
Yes. To use your credit on a different phone, simply dial the 0207 access number from the phone that you wish to use. You will hear a message saying that you have no credit. You simply need to enter the full number of the mobile phone that you used to buy the credit, and you will then access your account.

From a landline you can also dial a freephone access number, 0800 987 9055, to use the service. There is a 1p per minute extra charge to dial the 0800 access number. 0800 telephone numbers are charged at the normal per minute rate by your mobile provider. On a landline 0800 telephone numbers are free.

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Is there a maximum amount of top ups that I am allowed in one day?
Yes, you can top up a maximum of 6 times in each 24 hour period.

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Are there any fees for this Service?
There are no fees or subscriptions for the service. However, there is a 5p connection charge levied for each call made. If you use the 0800 access number, it is charged at 1p more than the 0207 access number.

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Where can I find out the rate for a particular country?
 To see the rate list please click here.

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I have sent a request for a topup, but I have not received a message back?
 The messages are generally sent back straight away. Very occasionally they may be delayed by congestion on the network. In this case, do not send another message as you will be charged twice. If you have not received the message within a few hours or need any further assistance, please contact our Customer Service team via email here.

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Terms- By using this service you consent to the Terms and Conditions as follows:

This is a reverse billed text service. Ensure you have the bill payer’s permission. Calls subject to a 5p connection charge. Texts from 66667 cost £5 and you will be credited with £5 of calling credit. Texts from 84459 cost £3 and you will be credited with £3 of calling credit. Once you run out of credit, you will automatically receive a recharge. Use of the 0800 access is charged at 1p more than the 0207 access number. To unsubscribe from this service please text CHAT STOP to 66667 or 84459, whichever number you bought credit from.

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